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SunGard Availability Services Brings Enterprise-class Availability for SAP to the Cloud

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Today we are announcing the availability of cloud-based SAP ERP Services.   You will probably see the formal announcement in the blogs, trade pubs and various news services, but we thought we would be remiss if we did not give you a heads-up here.  Don’t hesitate to contact me for more info.  Thanks,           -CM

For the last 10 years, SunGard has provided SAP production support services (SAP-hosting certified since 2009), so it is only logical that we extend those services to our Enterprise Cloud.  With our Enterprise Cloud as its foundation, our SAP ERP production-ready cloud services leverage the best-in-class Vblock™ platform with the multiple layers of availability, scalable and elastic resources, and cost advantages that make cloud computing attractive.

We have been certified as a cloud service provider by SAP, and we have optimized our infrastructure for SAP ERP production.  Our services include advanced SAP monitoring and range from configuration support to application administration, patches and updates.  Because the SAP ERP services interconnect with our hosted physical environment, we can provide flexible, hybrid solutions as well.

We meet the needs of SAP ERP environments ranging from  new development environments to full multi-landscape deployments, including:

Available
Availability features range from automated fail-over of virtualized systems to managed multi-site availability with secure data replication and managed SAP recovery options.  Our Service Level Agreement (SLA) covers 99.95% VM uptime in combination with a 99.9% SAP production uptime SLA.

Compliance
As a SAP-certified cloud services provider, we provides ITILv3 framework production application services in hardened data centers audited under SSAE 16 Type II criteria and certified to the ISO 20000-1 standard.

Security
We provides a range of secure network access, performance and security options, from Internet-based virtual private networks and private carrier circuits to geographic load balancing and intrusion detection systems (IDS).

Now, new SAP ERP installations can deploy with no upfront costs, low minimums for cloud resources and predictable, predetermined costs—making this an attractive, cost-effective alternative to in-house deployment.  Likewise, existing installations can leverage the on-demand resources and predictable costs of the cloud to reduce in-house data center costs when equipment upgrades approach.

Moving to the SAP ERP production-ready cloud services lets your in-house IT experts manage their production work, rather than being consumed with the day-to-day execution details.  In short, it frees them to focus more on the company’s IT priorities and initiatives.  We can help you get there.

How much time could your IT department save with an enterprise-class SAP ERP cloud?

See a demo of the SunGard Enterprise Cloud Services here.


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